Shipping policy

We're committed to providing convenient and reliable shipping options for our customers. Considering your warehouse or retail location, the volume of your order, and your delivery timeframe, we'll work closely with you to find the best shipping solution. 

Shipping methods and timeframes

We offer shipping within New Zealand using reputable carriers. The estimated delivery time for standard shipping is 3-7 business days, depending on the destination.

Order processing

Orders are typically processed within 1-2 business days. Please note that large volume orders may require additional processing time due to their size and complexity.

Shipping rates

Shipping rates are calculated based on the volume and destination of the order and we get real-time prices from our carriers to get you the cheapest rates. The shipping cost will be displayed during the checkout process.

Tracking information

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.

Large volume orders

For large volume orders, we understand the importance of timely delivery. Our dedicated team will coordinate closely with you to ensure smooth processing and shipping. We may use trusted freight services or specialized carriers to handle these orders efficiently. Please contact us for more information and to discuss specific requirements.